FAQ
Questions, answered clearly.
Straightforward information about the platform, your data, and getting help.
What is WATCHDOG?+
WATCHDOG is a productivity and digital organization platform that brings planning, tasks, goals, habits, focus tools, notes, and learning resources into one workspace.
Do I need an account?+
An account is needed to save and sync a workspace. Public educational resources can be explored without signing in.
Is WATCHDOG a membership service?+
WATCHDOG is designed as an ongoing software service. Plan details are not presented on this demonstration website.
How is my data used?+
Workspace data is used to provide requested product functions. It is not intended to be sold or used for unrelated advertising profiles.
Does AI make decisions for me?+
No. AI features offer suggestions and help organize information; you review and control every meaningful decision.
Can I export my data?+
Data portability is a core design principle. Export formats and scope are documented as features become available.
Which browsers are supported?+
Recent versions of Chrome, Safari, Firefox, and Edge are the intended supported browsers.
Is there a mobile app?+
The responsive web experience works across modern mobile devices. Native app availability will be documented separately.
Can I use WATCHDOG offline?+
Some cached content may remain readable, but reliable editing and sync require a network connection.
Is WATCHDOG accessible?+
We aim for WCAG 2.2 AA and design for keyboard, screen reader, zoom, contrast, and reduced-motion users.
Are templates customizable?+
Yes. Templates are starting points and can be adapted to your workflow, language, and level of detail.
How often is the product updated?+
Updates are shipped carefully and documented in Release Notes when they materially affect the experience.
Where can I learn the basics?+
Start with the Productivity Academy or the Getting Started collection in the Support Center.
How do I contact support?+
Use the contact form to describe your question. Do not include passwords, secret keys, or highly sensitive information.
How are accounts secured?+
The product is designed around secure session management, access controls, encryption, and monitoring appropriate to the service.
Can I report a security issue?+
Yes. Use the responsible disclosure contact described on the Security page and avoid sharing details publicly before review.
Does WATCHDOG use cookies?+
Essential cookies support sign-in and preferences. Optional analytics, where used, should require appropriate choice.
Can I request a refund?+
Eligibility depends on the applicable service agreement and local law. The Refund Policy explains the general process without limiting statutory rights.
Can teams use the same workspace?+
Team collaboration is part of the product direction, with roles and permissions designed to keep ownership clear.
What happens if the terms change?+
Material changes should be communicated clearly before they take effect when feasible, with an updated effective date.
Are educational resources professional advice?+
No. Resources are general educational material and are not legal, medical, financial, or clinical advice.
Can I delete my account?+
Account deletion requests can be initiated through account settings or support, subject to legitimate retention obligations.